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Delivery Options
We aim to deliver your purchased items to the place and person of your choice (unless you are ordering for the first time, please see details under Payment Options in the Terms and Conditions) in perfect condition and as quickly as possible.

We offer the following services with RAM Couriers: -

Next day by 17h00 -  R90
Next day by 10h30 - R150
Early bird by 08h30 - R200
Same day -  Price on request

RAM deliver from Monday to Friday from 09h00 till 17h00. If you would like to take delivery of your order on a Saturday there is an additional charge of R150.

We will email you as soon as your order has been dispatched. We will send you a tracking number in the email and you can track your shipment at www.ramgroup.co.za

Please note that we require a signature upon delivery of your purchase and we are not able to redirect your purchase after it has been dispatched to you.

All orders will be dispatched within 3 working days subject to payment, address verification, documents being received from first time customers and availability of items. We will contact you if there is any delay or if any items are out of stock.

Insurance
Your order is insured by Label Online Boutique whilst it is in transit with RAM Couriers. Once you have signed to say you have received your purchase it then becomes your responsibility. If someone other than yourself is signing to take delivery of your purchase (i.e. having it delivered to the office or sending an item as a gift) then you are accepting that their signature is proof of delivery and responsibility of that purchase is still transferred over to you.

If you have any questions please do not hesitate to contact us on 021 434 5431 from Monday to Friday 09h00 to 19h00 or email at returns@shop-label.com